COVID INFO

WE ARE HAPPY TO WELCOME YOU TO ESPLÉNDIDO HOTEL & WE CARE FOR YOUR SAFETY

Please take note of the latest safety measures which we have recently implemented for the mutual protection of all our guests and employees.

CANCELLATION POLICY

If your reservation is affected by COVID-19 issues there is no penalty for cancellation.

COVID-19 TEST

Some nationalities are required to do the the Covid-19 test upon arrival in home country.
Should you wish to do the test before leaving Mallorca, we are pleased to offer you the posibility to do the PCR test at the Clinica Juaneda. Results available 48-72 hours after test.

IN GENERAL

We have disinfected all the areas of the hotel and the restaurant
We are keeping the recommended distance of min 1.5 mtrs
We maintain our high cleaning standards
We have updated our disinfectant products
Our staff does temperature checks everyday
We make sure to use facemasks
We have disinfectant gel at your disposal in all areas

CHECK-IN & RECEPTION FRONT DESK

Please keep the recommended distance 1,5 m
If we wish we will check your temperature check upon check-in
Use facemasks
We have disinfectant gel at your disposal in all areas
Surfaces are periodically disinfected in the reception area
Adapted capacity according to regulations in all areas of the hotel

YOUR HOTEL ROOM

All rooms have been disinfected prior to opening
We maintain our high cleaning standards.
Your room will be cleaned and ventilated daily
We have updated our disinfectant products
We make sure to use facemasks
Our room service menu is available on our inhouse TV & web
You will find pool towels for your own sunchairs in the wardrobe

BISTRO & BREAKFAST & BAR

We have disinfected all the areas of the restaurant and the bar
We are keeping the recommended distance between tables
We maintain our high cleaning standards
We have updated our disinfectant products
We make sure to use facemasks
We have disinfectant gel at your disposal in all areas
The menus, oil dispensers, salt & pepper containers are always disinfected
Our menus are available on our web
Please reserve your table in advance for lunch and dinner, max. 4 people/table
Adapted capacity according to regulations in all areas of the hotel

GYM & SPA

We have disinfected all the areas of the Spa and gym
We maintain our high cleaning standards
We have updated our disinfectant products
Please keep the recommended distance
We make sure to use facemasks
We have disinfectant gel at your disposal in all areas
All material in Spa is always disinfected
You are required to disinfect machines and all material before and after use in the gym
Use towels on machines in gym
Adapted capacity according to regulations in all areas of the hotel

PISCINA Y JARDIN

We have disinfected all furniture and sunbeds in the pool area
We maintain our high cleaning standards
We have updated our disinfectant products
Please keep the recommended distance between sunbeds
We make sure to use facemasks
We have disinfectant gel at your disposal in the pool area
You are required to disinfect your sunbed before and after use
Use towels on the sunbeds
Adapted capacity according to regulations in all areas of the hotel